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FAQs

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What is a Cookie Pie?
Barbara’s Cookie Pies are a cookie-in-a-cookie. It all starts with premium-quality butter cookie dough made from a family recipe passed down through the generations. This buttery–rich cookie dough (a treat by itself) forms the bottom layer of each cookie pie. Then each is garnished with delectable toppings made from quality fresh ingredients such as fresh fruit preserves, marshmallow, creamy peanut butter, coconut, apple, buttercreams, caramel, almond, real chocolate and more – for a palate-pleasing treat. It’s the evolution of the cookie into something bigger and better. 

 

How much do they weigh?
Barbara’s Cookie Pies are 7 inches in diameter and weigh between 16-20 oz. on average. Considering that gourmet butter cookies cost $28-30 /lb. at retail, Barbara’s Cookie Pies are economically priced especially given the high-quality ingredients used . 

 

How should they be eaten?
Barbara’s Cookie Pies look like a pie, but eat like a cookie. You slice the pie into your desired wedge size and then eat with your fingers, like a cookie. Some people like to use a fork and that’s fine too! Some varieties are best served warm with ice cream and for those varieties, eating with a fork is recommended. 

 

What size wedge/ slice do you recommend?
This is totally up to personal preference. However, Barbara’s Cookie Pies are very rich and flavorful so a little goes a long way. You should get between 8-12 slices per Cookie Pie.

 

What is the best way to slice a Cookie Pie?
Using a sharp knife with pointed tip, slice from the center of the Cookie Pie outward toward the crust. Repeat all the way around the Cookie Pie.

 

Where are your Cookie Pies manufactured?
Barbara’s Cookie Pies are hand-made at a licensed commercial bakery in New Jersey.

 

What is the shelf life?
Barbara’s Cookie Pies contain no added preservatives and should be eaten as soon as possible upon receipt for optimal freshness. While it varies by item, in general they can be stored at room temperature for 7-10 days or refrigerated for 2-4 weeks. If not eaten right away, they should be stored in a freezer (up to 6 months) and then defrosted for 2 hours before serving. Cookie Pies have a long shelf life (like cookies) due their their low moisture content. But no worries, as they usually are gobbled up right away.

 

Do you ship in the summer months?
Yes we do. Just select our Summer Shipping Option when you Check-Out. 
Select this option when temperatures rise above 70°. Chocolates will be packed in an insulated shipping box with cold packs. Note: Deliveries are made within 3 business days (weekdays only). For West Coast orders, shipments are send on Monday & Tuesday only to ensure chocolates don't sit in the UPS warehouse over the weekend. Cost is $20.00 per order.


How can I check on the status of my order?
Please call us at 732.995.0497 or 1-855-SENDPIE. If you ordered on-line, please refer to the confirmation email with your tracking number and shipping confirmation. 

 

What is your return policy?
Barbara’s Cookie Pies take pride in providing our Customers with the best quality product and excellent customer service. If you are dissatisfied with your product purchase, please contact us at 732.995.0497 or 1-855-SENDPIE to help process your return or exchange. We request that you retain all remaining product and packaging materials so we can best assist you. If your product arrives damaged, we request that you contact us within 24 hours of receiving your package. 

 

Can you customize Cookie Pies for special occasions and/or help with catering/ corporate gifting?
Yes. We manage both small and large Special Events. Please call us at 732.995.0497 or 1-855-SENDPIE so we can give you the attention your deserve. 

 

Does Barbara’s Cookie Pies contain allergens?
Barbara’s Cookie Pies are made with high quality kitchen-fresh baking ingredients. They contain nuts, eggs, chocolate, wheat and milk/ milk products. Customers with sensitivities or allergies to these ingredients should refrain from eating them. The ingredients used in each pie are listed on the website. Note that Barbara’s Cookie Pies are manufactured at a commercial bakery where these ingredients are also widely used. 

 

How are the shipping fees calculated?
Unlike many businesses, Barbara's Cookie Pies does not charge a handling fee or make a profit on shipping. We charge you what we are charged to deliver your package which is a discounted UPS rate based on our volume. We have chosen UPS as our carrier since UPS tracks packages and offers options for faster delivery. If there is a problem with your delivery, please contact us at 1- 866- SENDPIE or 732-995-0497. 

 

How should the Par-Baked Crusts and raw Cookie Dough Disks be handled?
Place in freezer upon receipt and simply thaw about 30 minutes before filling or baking. For the raw Cookie Dough Disks, allow the frozen package to thaw for about 30 minutes or just long enough to be able to remove the number of Dough Disks you want to use. Then place the rest of the package back in the freezer. Be sure to store in the resealable freezer bag which is provided. Remember, do not eat raw cookie dough; both Par-Baked Crusts and raw Cookie Dough Disks need to baked fully before consumption.

 

Can WishBows be made for occasion? How can I order them?
Just call 1-855-SENDPIE or 732-995-0497. Hand-made Original WishBows can be made to order for any occasion, holiday, or special theme. Our talented Val handcrafts each and every WishBow and can customize color, size and theme to your specifications. 

 

How are Barbara’s Cookie Pie products packaged?
There are two ways to receive products from Barbara’s Cookie Pies. One is regular non-gift wrapped packaging. The other is gift-wrapped. Cookie Pie regular shipments arrive with a shrink-wrapped Cookie Pie in a shipping carton. Gourmet Butter Cookies and Dried Fruit regular shipments are packaged in a  tin and then in a shipping box. Any item can be  beautifully gift- wrapped which includes gift tin, gift box, shred, ribbons, bow and note card.

 

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